Refund Policy

This Refund Policy explains how Farfosh reviews refund and dispute requests for digital account offers. Exact account details are confirmed with you on WhatsApp before purchase. Please read this policy together with the Terms of Service.

1. Confirm before payment

Because inventory and credentials vary, every order’s price, included access, recovery details, and delivery terms must be confirmed in WhatsApp before payment. Once you confirm the offer and complete payment according to the agreed process, that confirmed chat record is the reference for any later review.

2. Digital credentials

Delivered login details are digital goods. Once credentials are shared, they cannot be “returned” in the same way as physical products. For that reason, careful verification before payment is essential. After delivery, update the credentials when the platform supports it.

3. When to contact us immediately

Contact Farfosh immediately on WhatsApp if delivered access does not match the confirmed offer — for example, if the stated login email, password, or recovery details differ from what was agreed, or if the stated credentials do not allow access as described at the time of delivery.

4. How disputes are reviewed

Disputes are reviewed according to:

• The account details confirmed before payment
• The agreed delivery process and timing
• Any escrow terms and fees confirmed in advance
• Evidence you provide about the mismatch or delivery issue
• Whether you contacted Farfosh promptly after discovering the issue

5. Possible outcomes

After review, possible outcomes may include correcting the delivery to match the confirmed offer, providing an agreed alternative, or refunding according to the payment or escrow process used for that order. Outcomes depend on the facts of the case and the terms confirmed before payment.

6. Escrow orders

If you use an escrow service, refund or release outcomes follow the escrow provider’s process and the terms confirmed for that order. Ask about escrow terms and fees before completing payment.

7. What is not covered

Refunds are generally not provided for:

• Changes in followers, views, revenue, or engagement after delivery
• Platform actions such as suspensions, restrictions, feature changes, or policy enforcement
• Buyer failure to update credentials after delivery when supported
• Buyer misuse, sharing of credentials, or violation of platform rules
• Expectations of monetization, verification, income, or permanent platform status
• Buyer change of mind after successful delivery of the confirmed access

8. How to start a review

Message Farfosh on WhatsApp as soon as possible. Include:

• The offer details confirmed before payment
• What was delivered
• What does not match the confirmed offer
• Any screenshots or evidence that help review the issue

Fast contact gives the best chance to review and resolve delivery mismatches.